Data Deletion Request
Overview
Request complete deletion of your personal data from Moshi's systems. We'll gather basic device information to help verify your identity and process your request efficiently.
Important: Data deletion is irreversible and requires identity verification.
Process & Requirements
Verification Required
- Government-issued ID verification
- Account ownership confirmation
- Additional security checks if needed
Timeline
- Acknowledgment within 48 hours
- Identity verification (3-5 business days)
- Deletion processing and confirmation
Submit Request
This will open your email client with a pre-filled message containing your device information for verification.
We'll contact you within 48 hours to begin verification.
Prefer manual contact? Email moshi@moshi.ai with “Data Deletion Request” as the subject.