Seven tools can reply to Instagram DMs for an ecommerce brand, but they do different jobs. Some turn comments into links, and others read your product catalog and sell. This page compares them so you can pick by job.
A DTC brand gets two kinds of chat: shoppers asking about an order and shoppers asking whether a product fits. Some platforms were built for the first kind and added selling later, and others started with selling. This page compares eight, sorted by that difference.
An Instagram DM ad sends the click to a chat with your brand instead of a landing page. You then have a short window to turn that chat into an order. This guide walks through each step for a Shopify store.
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In 1890, Japan strung up its first telephone line between Tokyo and Yokohama. Twenty years into the Meiji Restoration, the country was importing Western technology as fast as it could unwrap it. Telephones arrived. Nobody knew what to say into them.